Learning Outcome 2: e-Communications The learner is able to apply creative uses of different computer technologies to facilitate electronic communication.
10.2.1	describes the role of an Internet Service Provider (ISP) in facilitating communication. Connection to internet: Types of connection – telephone, ISDN, ADSL, wireless, satellite, modem, dial-up, leased line Choice of ISP Hosts websites, e-mail, help desk, messaging, Virus scanning, spam control etc. Setup, access
10.2.2	makes efficient use of e-mail (including attachments, digital signatures, address books) as a means of communication. E.g. setup and add to address book, delete, send, reply, forward email, add attachment, retrieve e-mail, rules, netiquette, use of mailing lists, set up web-based e-mail account, confirmation of delivery and receipt
10.2.3
10.2.4	demonstrates responsible communication styles. Such as netiquette, spam, size of attachments
10.2.5	navigates the Internet in order to retrieve information. understanding a URL, fill in address box, follow links, navigation, refresh, history, bookmarks, different browsers.
10.2.6
10.2.7
10.2.8
10.2.9	states and discusses how the latest technologies facilitate human interaction. Keep current, magazines, Internet, newsletters (e-news), possible impacts in future such as cell phone technologies